FAQs

Soaps with lye?

Lye, or sodium hydroxide, is a must when it comes to the cold processed handmade soap making method. Keep in mind, our soaps are not made from animal lard, rather they are made from the finest oils and absolutely no animal products.

why the variation in weight, Shape, and packaging of soap?

Don’t fret - the soap is still awesome no matter what! Sometimes we mix things up a bit, and seasonal soaps allow us the opportunity for just that!

Plus, our seasonal soaps are slightly larger at 4.5oz.

Where are your soaps made?

Excellent question! We work with a local artisan soap company that has the perfect space and location to accommodate our requests. While we would love to make it ourselves, they know what they are doing! Keep in mind, however, we tested every single soap ourselves and lets just say….we are pretty picky!

(All soaps are made for and distributed by Soap Sisters PNW.)

When can I expect my order?

All orders are shipped within 2 business days. You will receive tracking information once generated.

What if i’m unsatisfied?

Please contact us at TheSisters@SoapSistersPNW.com

You sold out?

Please keep in mind we are a small business and our soap stock will fluctuate. We will do our best to restock as soon as possible! We know everyone has their favorites, so let us know if you are looking for something specific!